Core Subscription Software Features
Attract More Customers with Unlimited Subscription Plans & Options
A successful subscription business starts with the right Subscription Plans. Get creative and maximize your revenue with the right plans and options for your customers.
- Create Unlimited Plans
- Create Unlimited Plan Options
- Endless Revenue Possibilities
- Creates Satisfied and Loyal Customers
- Test New Ideas to See What Works
That's right, there's no limit on the number of plans you can create. Whether you have a single subscription plan or hundreds, you'll discover endless revenue possibilities plus it's a great way to experiment with new ideas and find out what really works.
Grow Your Business with Flexible Subscription Types
The subscription based business model charges customers a recurring fee to access a product or service. Our platform offers the three most popular subscription types.
Fixed/One Time
This subscription type is the most popular subscription and offers great
flexibility for businesses that sell products with a fixed or one time price. Multiple billing options are
available if desired.
Seat Based
This subscription type allows your subscribers to easily scale their
business. We've made it easy for you too with "From Seat To Seat" pricing input as well as the ability to
charge a base cost & set up fee.
Usage Based
This subscription type offers your subscribers the ability to pay for only
what they use. You can choose to charge a base cost & set up fee if desired. Usage input can be manual or
via the SO API.
Keep It Simple with Straightforward Billing Cycles and Collection Methods
Flexible Billing Cycles
We know that flexibility is key to being successful and
profitable, that's why our platform allows you to create Custom Billing Cycles in addition to our standard
billing cycles (Weekly, Monthly, Quarterly, Semiannually, Annually). We even let you control the number of
billing cycles. Plus, if you decide to phase out a subscription we have controls that allow you to do that.
Multiple Collection Methods
We offer two methods of collecting payments from
subscribers, they include Auto Renew and Invoice Me (Manual Online Billing). While Automated renewals are
pretty straight forward, our Invoice Me (Manual Online Billing) is where your subscribers are sent an
invoice prior to renewal and a unique link to pay for the renewal.
Get Revenue & Subscriber Updates with Customizable Alerts
This easy to configure feature allows you to stay in the know about Sales, Subscriptions, Renewal Revenue, Refunds, and Renewal Failures by setting up alerts.
You can also designate the time period, frequency, and who gets notified.
- Sales Alerts
- Subscription Alerts
- Renewal Revenue
- Refunds
- Renewal Failures
You'll always know what's happening with your business when you want to know it.
Retain Subscribers with Automated Dunning & Communications
Our main goal is to minimize churn, retain subscribers and get you paid.
When the subscriber card on file can't be charged, our Dunning Algorithm Policies kick into gear and re-try the transaction until all attempts have been exhausted. Our system monitors for the following notifications from merchant banks.
- Insufficient Funds
- Exceeds Daily Limit
- Call Issuer
- Temporary Hold
- Generic Declines
- Hard Decline
We also monitor and respond to Payment Gateway Issues: Try Again Errors, Gateway Unavailable Errors and Communication Errors.
Automated Dunning Communications
We've completely automated communications too.
Retention is our main goal so each time a transaction fails we keep the subscriber up to date with emails.
Our emails are direct and provide the subscriber a link to renew.
Fast & Efficient Automated Email Communications
Communication with subscribers is essential for the success of your subscription business and sending email is a lot harder than you would think! When sending bulk email it gets complex and quick, especially when it comes to deliverability (getting the email in front of the recipients).
Our transaction email platform is built upon Amazon's Simple Email Services (SES). It's efficient, fast and works behind the scenes sending out over a dozen subscription specific emails.
Our platform coupled with the design of our email templates make getting emails delivered to the target subscriber.
Easy to Understand Searchable Documentation
We've written some really serious documentation that spans all aspects for our platform.
We start with an easy to read Getting Started Guide. It takes you through all of the main topics in detail to get you started.
Once you're ready to dive in and tackle more complex topics, our documentation will show you how to accomplish most, if not all functions.
- Keyword Searchable
- Intuitive Explanations
- Detailed Screenshots
Check out our documentation.
The SO Application Programming Interface (API)
The goal of the SO API is to provide access so that developers can build custom storefront and dashboard interfaces.
Integrating your existing or new application with us is straight forward, efficient, and fast.
- Robust Endpoints
- Generous Rate Limits
- Straight Forward Examples
Full API Support
We offer three distinct API Support options including U.S. Based Phone
Support, Support by Ticket, and Documentation.
API Access requires use of our Enterprise or White Label Service Plans.
Your Brand, Our Platform with White Label Service
For customers that want their own branded solution without the expensive software development costs we offer White Label Service.
White Label is a complete version of our software hosted on the domain of your choosing and customized to your specifications.
- Your Branding
- Your Domain
- Completely Customizable
White Label requires Domain Name, SSL Certificate and a Dedicated Email Account. Customization is billed at our current hourly rate + a one time configuration fee.
Free to Start, Affordable to Stay
No Credit Card Needed to Start. Great for Companies of All Sizes.
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